Online Backup - IDrive
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Monday - Friday, 6:00 AM to 6:00 PM PST
1-866-748-0555 within USA
1-818-251-4245 outside USA

Department Extensions:

Dial 2 for Sales
Dial 3 to avail Technical support
Dial 4 for all your Billing inquiries

In case you are unable to reach us on the extension for a particular department, dial the other extension. You can also contact us via email at, live chat (available 24 x 7) or using the feedback form below.
Feedback Form
Use the 'Send Error Report' feature built-in with the IDrive Classic interface to report application related issues. To use the feature, right-click the tray icon and click 'Send Error Report'. In case the tray icon icon is not available, go to Start > Programs > ZoneAlarm > ZoneAlarm Tray.
This 'Send Error Report' automatically captures essential information to help us resolve your issue.
Technical Support Request/Feedback Form
Email Address User Name
Contact Phone Number Operating system
IDrive Program Used  
Description of the Problem/Questions/Comments
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