Online Backup - IDrive
Home Sign up
 
Features Download Pricing Demo Security Resources Compliance Support FAQ
Related links
  Terms of Usage
  Safe Harbor Policy
  Resources
Resources
  User Manual (PDF)
sign up
s
Last modified date: 23rd April, 2009
Pro-softnet Corp. respects individual privacy and values the confidence of its customers, business partners and others who may use our services. Not only do we strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which we do business, but we also aim to uphold the highest ethical standards in our business practices. This Safe Harbor Privacy Policy (the "Policy") sets forth the privacy principles that Pro-softnet Corp. follows with respect to transfers of personal information between the United States and member states of the European Union, Iceland, Liechtenstein and Norway (the European Economic Area).
Safe Harbor
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU to the United States. The EEA also has recognized the U.S. Safe Harbor as providing adequate data protection (OJ L 45, 15.2.2001, p.47). Consistent with its commitment to protect personal privacy, Pro-softnet Corp. adheres to the Safe Harbor Principles.

Scope
This Safe Harbor Privacy Policy (the "Policy") applies to all personal information received by Pro-softnet Corp. in the United States in any format including electronic, paper or verbal.

Definitions
For purposes of this Policy, the following definitions shall apply: "Pro-softnet Corp." will refer to its IDrive service (http://zonealarm.idrive.com) a wholly owned subsidiary of Pro-softnet Inc.). "Personal information" means any information or set of information that identifies or could be used by Pro-softnet Corp. or its agents to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information. "Sensitive personal information" means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. In addition, Pro-softnet Corp. will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.

Adherence to European Union Safe Harbor Privacy Principles
Pro-softnet Corp. has instituted measures and mechanisms to ensure adherence to the European Union Safe Harbor Privacy Principles. Among other requirements, adherence involves engaging an independent third party to resolve privacy disputes. If you are a European consumer and feel your privacy dispute or complaint has not been adequately resolved, the EU Data Protection Authorities has been contracted by Pro-softnet Corp. to handle complaints that allege a failure to comply with the Safe Harbor Privacy Principles.

Law Enforcement; Subpoenas
Pro-softnet Corp. may disclose Personal Data, including the data you back up with the Service, with or without notice (a) if required by a subpoena or other judicial or administrative order, (b) where required by law, or (c) at our sole discretion, where we deem it necessary to protect the safety of any individual or the general public or to prevent violation of our User Agreement or the rights of Pro-softnet Corp. or any third party.

Pro-softnet Corp. And its Affiliates
Although Pro-softnet Corp. currently operates as an independent corporation incorporated in the USA, any subsidiaries, joint ventures, or other companies under a common control (collectively, "affiliates"), it may in the future, Pro-softnet Corp. may share some or all of your Personal Data with these affiliates, in which case it will require our affiliates to honor this Privacy Policy.

Change of Ownership
In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Pro-softnet Corp. User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Pro-softnet Corp. assets by a third party, and you may choose to modify any of their registration information at that time.

UPDATING OR REMOVING USER INFORMATION
You may, at any time, choose to correct or update the information you have submitted to Pro-softnet Corp., by updating your account on our website (http://zonealarm.idrive.com).

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

Privacy Principles
The privacy principles in this Policy are based on the Safe Harbor Principles.

  1. NOTICE: Where Pro-softnet Corp. collects personal information directly from individuals in the EEA, it will inform them about the purposes for which it collects and uses personal information about them, the types of non-agent third parties to which Pro-softnet Corp. discloses that information, and the choices and means, if any, Pro-softnet Corp. offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to Pro-softnet Corp., or as soon as practicable thereafter, and in any event before Pro-softnet Corp. uses the information for a purpose other than that for which it was originally collected.

  2. CHOICE: Where Pro-softnet Corp. collects personal information directly from individuals in the EEA, Pro-softnet Corp. will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For sensitive personal information, Pro-softnet Corp. will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Pro-softnet Corp. will provide individuals with reasonable mechanisms to exercise their choices.

  3. ONWARD TRANSFERS TO AGENTS: Pro-softnet Corp. will obtain assurances from its agents that they will safeguard personal information consistent with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the agent, or being subject to another European Commission adequacy finding. Where Pro-softnet Corp. has knowledge that an agent is using or disclosing personal information in a manner contrary to this Policy, Pro-softnet Corp. will take reasonable steps to prevent or stop the use or disclosure.

  4. SECURITY: Pro-softnet Corp. will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

  5. DATA INTEGRITY: Pro-softnet Corp. will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Pro-softnet Corp. will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.

  6. ACCESS: Upon request, Pro-softnet Corp. will grant individuals reasonable access to personal information that it holds about them. In addition, Pro-softnet Corp. will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

  7. ENFORCEMENT: Pro-softnet Corp. will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Pro-softnet Corp. determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment.

Dispute Resolution
Any questions or concerns regarding the use or disclosure of personal information should be directed to Pro-softnet Corp. at the address given below. Pro-softnet Corp. will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.

Privacy Complaints
If you have a complaint about any aspect of privacy infringement on Pro-softnet Corp., we request that the complainant first try to resolve the issue by interacting with us at safeharbor@idrive.com with subject line clearly indicating the issue and a detailed description in the text of the email/mail to our official correspondence address indicated below under “Contact Information”.

For complaints that cannot be resolved between Pro-softnet Corp. and the complainant, Pro-softnet Corp. has agreed to participate in the dispute resolution procedures established by EU Data Protection Authorities to resolve disputes pursuant to the Safe Harbor Principles.

Contact Information
If you have any questions or comments, contact us at safeharbor@idrive.com. Although we strongly prefer email communication, you may also send regular postal mail to:

Pro Softnet Corp,
IDrive Division,
26115 Mureau Road, Suite A,
Calabasas, CA 91302.

Changes to this Safe Harbor Privacy Policy

This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. Appropriate public notice will be given concerning material amendments or changes to this Policy.

spacer
corporate | resources | testimonials | compare plans | press | blog | terms | privacy | sitemap
Online Backup - IDrive Copyright © 2012 Pro Softnet Corporation. All rights reserved.
Send us feedback about IDrive online backup.
IDrive is a trademark of Pro Softnet Corporation.